Refund & Cancellation Policy for RSDP (rsdp.me)
Last Updated: August 11, 2026
Thank you for purchasing digital products, ebooks, or resources at RSDP (accessible at https://rsdp.me).
We strive to ensure our technical guides, code resources, and digital materials provide immediate value. Please read this policy carefully regarding your rights and options when purchasing our digital goods.
1. Digital Products (Ebooks, Guides & Code Bundles)
Due to the digital nature of our products—which are delivered immediately via electronic download or email upon purchase completion—all sales of digital goods are final, non-refundable, and non-cancellable once the download link or asset has been accessed.
Because digital files cannot be physically returned, we do not offer refunds, exchanges, or “change of mind” cancellations after purchase.
2. Exceptions & Technical Assistance
While our standard policy is non-refundable, your satisfaction matters to us. We will work with you to resolve issues under the following circumstances:
A. Corrupt or Non-Functional Files
If you experience a technical error where a downloaded file is corrupted, unreadable, or missing components described on the product page:
- Please contact us at hello@rsdp.me within 7 days of purchase with your order ID and a description or screenshot of the error.
- We will verify the transaction and issue a fresh download link or working replacement file within 24 to 48 hours.
B. Duplicate Purchases
If you accidentally purchase the exact same digital product twice in a single transaction (or within a short window):
- Contact us at hello@rsdp.me within 48 hours with both order receipts.
- Upon verification, we will issue a full refund for the duplicate transaction back to your original payment method.
3. Order Cancellations
Orders for digital downloads are processed instantly upon successful payment. Once a payment has gone through and the download link is generated, the order cannot be cancelled.
If you believe a payment was made fraudulently on your account, please contact your payment provider or bank immediately, and notify us at hello@rsdp.me.
4. Processing of Approved Refunds
If a refund is approved by us (such as in the case of a verified duplicate transaction):
- Refunds will be processed back to the original method of payment (e.g., UPI, credit/debit card, PayPal, or net banking).
- Refund processing times depend on your card issuer or bank, typically taking 5 to 7 business days to reflect in your account once initiated by our payment processor (Razorpay or PayPal).
5. Contact Us
If you have any questions or require support regarding a purchase, please reach out to us:
- Email: hello@rsdp.me
- Response Time: We aim to reply to all support queries within 24–48 hours on business days.